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Exam Code: 7HR20 WB68 9204
E M P L O Y ME N T D E V E L O P M E N T
S P E C I AL I S T I
DEPARTMENTAL PROMOTIONAL
EXAMINATION – STATEWIDE
(For EDD Employees Only)
Testing Department: Employment Development Department
Bulletin Release Date: October 31, 2017
FINAL FILING DATE: November 15, 2017
Salary Range: $3,626 - $5,458 per month
POSITION DESCRIPTION
This is the recruitment, training, and first working level in the series. Under close supervision, incumbents
develop analytical skills, participate in policy and procedure formulation; gather and analyze data; consult
with field and other departmental personnel in disseminating and securing necessary information; and
prepare reports and correspondence on technical Unemployment Insurance or Job Services issues,
problems, and concerns. Work on the development of guidelines, training courses, and other tools and
materials to assist Field Office Management in the administration of the Department's Unemployment
Insurance and Job Services Programs. This classification may be used in the field offices to act in a lead
capacity and train, monitor, and direct staff and office operations; and may serve as a technical specialist
in a major program or technical area, such as, determinations, appeals, overpayments, or call processing
(regional center).
Positions exist statewide.
WHO SHOULD APPLY
Applicants who meet the minimum qualifications as stated on this bulletin may apply for this examination.
This is a DEPARTMENTAL EXAMINATION for the Employment Development Department (EDD).
Competition is limited to:
1. Employees who have a permanent civil service appointment with the EDD by the final filing date; or
2. Current or former employees of the Legislature with two or more years as defined in the Government
Code 18990; or
3. Current or former non-elected exempt employees of the Executive Branch with two or more
consecutive years as defined by Government code 18992; or
4. Persons retired from the United States military, honorably discharged from active military duty with a
service-connected disability, or honorably discharged from active duty as defined in Government Code
18991. Veterans must provide a copy of their DD214 for entrance requirements. Please attach your
DD214 to your application. Veterans' preference will not be granted in promotional examinations.
For applicants under items 2, 3, or 4 above, if promotional examinations are given by more than one
department for the same classification, the applicant must select one department in which to compete.
Employment Development Specialist I Page 2
WHO SHOULD APPLY (CONTINUED)
Refer to the General Information, Promotional Examinations Only section of this bulletin for other eligibility
requirements. Under certain circumstances, former EDD employees may be allowed to compete under
the provision of Rule 235.
MINIMUM QUALIFICATIONS
All applicants must meet the education and/or experience requirements for this examination by the final
filing date, November 15, 2017.
EITHER I
Two years of experience in the California state service performing the duties of an Employment Program
Representative or Employment Program Counselor.
(Candidates who are within six months of the required experience will be admitted to the examination,
however, they must complete all of the required experience before being considered eligible for
appointment.)
OR II
Education: Completion of 60 semester units or 90 quarter units of college course work including 18
semester units or 27 quarter units in at least three of the following subjects: English, business
administration, information technology, economics, public administration, sociology, psychology, ethnic
studies; and
Experience: Two years of public contact experience providing services or information.
(Experience in the California state service applied toward this pattern must include at least two years of
experience performing the duties of an Employment Program Representative.)
PROOF OF EDUCATION
Applicants qualifying under ANY pattern of the Minimum Qualifications requiring Education must submit
evidence/proof of completion of the education requirement with their Examination Application. The proof
provided must be copies of college transcripts or a diploma. You may e-mail an electronic copy of proof
of education to EDDExaminations@edd.ca.gov. Please list the examination title in the subject line or mail
to the address listed on this bulletin.
NOTE: If submitting proof of education via U.S. mail separately from your application, please clearly mark
your transcripts with your name and the exam for which you are applying.
FOREIGN DEGREES
Applicants with foreign degrees must provide an official foreign transcript evaluation that indicates that
his/her foreign course work is equivalent to a degree from an accredited U.S. college or university. EDD
accepts foreign transcript evaluations that are completed by one of the agencies approved by the
California Commission on Teacher Credentialing. Agencies accredited by the Commission for Foreign
Transcription Evaluation may be found on the Commission’s website: www.ctc.ca.gov.
NOTE: All documents submitted become the property of the EDD. Do not submit original documents with
the examination application.
Employment Development Specialist I Page 3
FILING INSTRUCTIONS
Examination Applications (STD 678) are available at the California Department of Human Resource’s
website home page at http://jobs.ca.gov/pdf/std678.pdf.
All Examination Applications must be POSTMARKED no later than the final filing date in order to be
considered for the examination. Applications not sent through the U.S. Postal Service (i.e., hand carried
to the Human Resource Services Division) must be RECEIVED BY 5:00 P.M. ON THE FINAL FILING DATE.
Use of EDD metered mail, interoffice mail (e.g., red or gold bag), and faxed applications are prohibited.
Submit applications directly to:
MAILING ADDRESS:
Employment Development Department
Human Resource Services Division, MIC 54
Attention: EDS I Exam
P.O. Box 826880
Sacramento, CA 94280-0001
FILE IN-PERSON ADDRESS:
Employment Development Department
Human Resource Services Division, MIC 54
Attention: EDS I Exam
751 N Street, 6th Floor Solar Building
Sacramento, CA 95814
NOTE: All applicants MUST provide a current, valid email address on their application. The Qualifications
Assessment (QA) examination link will be sent to the email address provided. Failure to provide a current
and valid email address may result in non-receipt of examination information, in a timely manner, which
could result in disqualification from the examination. All examination notifications (except the QA link) will
be sent by mail.
Applications must also contain the following information: "to" and "from" dates (month/day/year) of
employment, time base, civil service class title(s), and range, if applicable. In addition, college course
information MUST include: title, semester or quarter credits, name of institution, completion dates, and
degree (if applicable). Applications received without this information may be rejected.
SPECIAL TESTING ARRANGEMENTS
If you need an accessible test location, an interpreter, or other special testing arrangements because of
a disabling condition or your religious beliefs, please complete question 2 and/or 3 on page 1 of the
Examination Application (STD 678). You will be contacted and necessary arrangements will be made.
EXAMINATION INFORMATION
This examination will consist of a Qualifications Assessment weighted 100%. In order to obtain a
position on the eligible list, a minimum rating of 70% must be attained.
QUALIFICATIONS ASSESSMENT WEIGHTED 100%
It is anticipated that candidates who meet the minimum qualifications for this examination will be sent an
email the week of December 4, 2017 to the email address provided on their application. The email will
contain the instructions and the link to complete the online Qualifications Assessment (QA) examination.
It is the candidate’s responsibility to contact the Human Resource Services Division at
EDDExamin[email protected].gov if they have not received an email with the QA link by
December 7, 2017. Please monitor your email account's SPAM, Junk, Bulk, etc. folder(s) as the
examination email may be filtered depending on your specific account settings.
COMPETITORS WHO DO NOT COMPLETE THE QUALIFICATIONS ASSESSMENT OR DO NOT SUBMIT IT
BY THE DUE DATE WILL BE DISQUALIFIED FROM THE EXAMINATION PROCESS.
Employment Development Specialist I Page 4
SCOPE OF THE EXAMINATION
KNOWLEDGE OF:
1. Provisions of the Unemployment Insurance Code.
2. Department of Labor and State rules, regulations, policies, and procedures of the Job Services
and Unemployment Insurance programs.
3. Principles and practices of program administration and support services.
ABILITY TO:
1. Gather and analyze data.
2. Communicate effectively.
3. Prepare and make presentations.
4. Reason logically and think creatively.
5. Develop and maintain cooperative relationships with Field Office management and staff as well
as other contacts both inside and outside the Department.
6. Think analytically.
ELIGIBLE LIST INFORMATION
Names of successful competitors will be merged onto the existing DEPARTMENTAL PROMOTIONAL list
in order of final scores regardless of test date. List eligibility will expire 24 months after it is established.
COMPETITORS MAY COMPETE ONLY ONCE IN ANY CONSECUTIVE 12-MONTH PERIOD.
VETERANS PREFERENCE
Veterans' Preference credits will not be granted in the examination as it does not meet the requirements
to qualify for Veterans' Preference credit.
CAREER CREDITS
Career Credits will not be added to the final score of this examination.
EQUAL EMPLOYMENT OPPORTUNITY
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability
(mental and physical), exercising the right to family care and medical leave, gender, gender expression,
gender identity, genetic information, marital status, medical condition, military or veteran status, national
origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and
related medical conditions), and sexual orientation.
DRUG FREE STATEMENT
It is an objective of the State of California to achieve a drug-free state work place. Any applicant for state
employment will be expected to behave in accordance with this objective because the use of illegal drugs
is inconsistent with the law of the State, the rules governing civil service and the special trust placed in
public servants.
CONTACT INFORMATION
The EDD encourages all potential applicants to read this entire bulletin. All inquiries about this
examination should be directed to EDDExaminations@edd.ca.gov. Please include the examination title,
Employment Development Specialist I in the subject line. Also, you may contact the
Exam Analyst, Feroza Buksh, at (916) 654-8983.
EMPLOYMENT DEVELOPMENT DEPARTMENT
Human Resource Services Division, MIC 54
P.O. Box 826880
Sacramento, CA 94280-0001
Telephone: (916) 654-7827
Website: www.edd.ca.gov
California Relay Service for Hearing Impaired:
From TDD Phone: (800) 735-2929
From Voice Phone: (800) 735-2922
TDD is a Telecommunications Device for the Deaf and is reachable only from telephones equipped with a TDD device.
GENERAL INFORMATION
THE EMPLOYMENT DEVELOPMENT DEPARTMENT (EDD) reserves the right to revise the examination plan
to better meet the needs of the service if the circumstances change under which this examination was
planned. Such revision will be in accordance with civil service laws and rules and all candidates will be
notified.
IT IS THE CANDIDATE’S RESPONSIBILITY to contact the Employment Development Department,
Human Resource Services Division at (916) 654-8983, three weeks after the FINAL FILING DATE
if he/she has not received a notice via email or U.S. mail.
If you meet the requirements stated on this bulletin you may take this examination, which is competitive.
Possession of the entrance requirement(s) does not ensure a place on the eligible list. Your performance
in the examination described on this bulletin will be compared with the performance of the other
candidates who take this examination, and all candidates who pass will be ranked according to their
scores.
EXAM APPLICATIONS (STD 678) are available on the Internet at: http://jobs.ca.gov/pdf/std678.pdf
GENERAL QUALIFICATIONS: Candidates must possess essential personal qualifications including
integrity, initiative, dependability, good judgment, an ability to work cooperatively with others, and a state
of health consistent with the ability to perform the assigned duties of the class.
ELIGIBLE LISTS: Eligible lists established by competitive examination, regardless of date, must be used
in the following order: 1) subdivisional promotional, 2) departmental promotional, 3) multi-departmental
promotional, 4) servicewide promotional, 5) departmental open, 6) open eligible list. When there are two
lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless
otherwise stated on this bulletin. In the case of continuous testing examinations, names are merged into
the appropriate eligible lists in order of final examination scores regardless of the date of the examination
and the resulting eligible lists will be used only to fill vacancies in the area shown on the bulletin.
PROMOTIONAL EXAMINATIONS ONLY: Veterans Preference are not granted in promotional
examinations. Competition is limited to those applicants who meet one of the criteria listed on page 1 of
this bulletin. Under certain circumstances other employees may be allowed to compete under provisions
of Rules 234, 235, and 235.2. State Personnel Board Rules 233, 234, 235, 235.2, and 237 contain
provisions regarding civil service status and eligibility for promotional examinations. These rules may be
reviewed at the EDD’s Human Resource Services Division, at the State Personnel Board, and on the
Internet at www.jobs.ca.gov.
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