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Fillable Printable Data Backup Policy

Fillable Printable Data Backup Policy

Data Backup Policy

Data Backup Policy

Draft: Data Backup Policy Wofford College
Last updated: 5 November 2007
1
Data Backup Policy
Purpose and Scope
The purpose of this policy is as follows:
o To safeguard the information assets of Wofford College
o To prevent the loss of data in the case of an accidental deletion or corruption of
data, system failure, or disaster.
o To permit timely restoration of information and business processes, should such
events occur.
o To manage and secure backup and restoration processes and the media employed
in the process.
This policy applies to all servers in the Information Technology (IT) Data and Telephone
Centers, including the Network Attached Storage (NAS)
The retention periods of information contained within system level backups are designed
for recoverability and provide a point-in-time snapshot of information as it existed during
the time period defined by system backup policies.
o Backup retention periods are in contrast to retention periods defined by legal or
business requirements.
o System backups are not meant for the following purposes:
Archiving data for future reference.
Maintaining a versioned history of data.
Policy
Systems will be backed up according to the schedule below:
o Data stored on the NAS appliance will be regularly backed up as follows:
Incremental backup daily (Mon.-Fri.) and data located on-site.
Full backup weekly (Sat.) and data located off-site.
o Exchange Mailbox stores will be regularly backed up as follows:
Full backup daily (Mon.-Fri.) and data located on-site.
Full backup weekly (Sat.) and data located off-site.
o Banner will be regularly backed up as follows:
Full backup daily (Mon.-Fri.) and data located on-site.
Full backup weekly (Sat.) and data located off-site.
o Windows Servers (not in DMZ) will be regularly backed up as follows:
Incremental backup daily (Mon.-Fri.) and data stored on-site.
Full backup weekly (Sat.) and data located off-site.
o The Virtual Machine Server will have its VM data drive regularly backed up as
follows:
Image backups of virtual machines will be taken on Tuesday and
Thursday. These backup files will be stored on-site.
Weekly file and folder full backup will be taken on Sunday. These backup
files will be stored off-site.
Draft: Data Backup Policy Wofford College
Last updated: 5 November 2007
2
o The Catalog tape will be regularly backed up as followed:
Full Hot Catalog backup daily (Mon.-Fri.) stored to Hard Disk on NAS.
Full backup weekly (Sat.) copied to tape stored off-site.
o The Telephone system server will backed up as follows
Regularly on the first Monday of each month.
In certain circumstances when many changes have been made
The Panthers arrival and departure, for example.
Backup is made to a flash drive, as recommended by Ericcson, which is
stored in the safe in Roger Milliken Science Center
Backup tapes will be transported and stored as described below:
o Currently all backups will be written to reusable LT03 media with capacity of 400
GB uncompressed (800 GB compressed) and a transfer rate of 60 MB/Sec
(native).
o Media will be clearly labeled and stored in a secure area that is accessible only to
IT staff or employees of the contracted secure off-site media vaulting vendor used
by IT.
o During transport or changes of media, media will not be left unattended.
o Daily backups will be stored on-site in a physically secured fire-proof safe located
in a building separate from the Data Center.
Daily backups will be maintained for one week.
o Weekly backups will be stored in a physically secured, off-site media vaulting
location maintained by a third party.
Weekly backups will be maintained for a period of three weeks.
After the period of three weeks has elapsed, the tapes will be returned to
IT and will be either re-used or destroyed.
Media will be retired and disposed of as described below:
o Prior to retirement and disposal, IT will ensure that:
The media no longer contains active backup images
The media’s current or former contents can not be read or recovered by an
unauthorized party.
o With all backup media, IT will ensure the physical destruction of media prior to
disposal.
Backups will be verified periodically.
o On a daily basis, logged information generated from each backup job will be
reviewed for the following purposes:
To check for and correct errors.
To monitor the duration of the backup job.
To optimize backup performance where possible.
o IT will identify problems and take corrective action to reduce any risks associated
with failed backups.
o Random test restores will be done once a week in order to verify that backups
have been successful
o IT will maintain records demonstrating the review of logs and test restores so as
to demonstrate compliance with this policy for auditing purposes.
Draft: Data Backup Policy Wofford College
Last updated: 5 November 2007
3
Data Recovery
o In the event of a catastrophic system failure, off-site backed up data will be made
available to users within 3 working days if the destroyed equipment has been
replaced by that time.
o In the event of a non-catastrophic system failure or user error, on-site backed up
data will be made available to users within 1 working day.
Restoration Requests
o In the event of accidental deletion or corruption of information, requests for
restoration of information will be made to Ron Wood.
Responsibilities
Backups and Date Recovery Matt Fisher, 597-4274
Telephone System Backups Chris Myers, 597-4279
Verification Matt Fisher, 597-4294
Ron Wood, 597-4273
Bryan Blackwell, 597-4272
Reba Epton, 597-4270
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