Fillable Printable Department Of Transportation

Department Of Transportation

STATE OF NORTH CAROLINA

DEPARTMENT OF TRANSPORTATION

PAT MCCRORY

DIVISION OF MOTOR VEHICLES

ANTHONY J. TATA

GOVERNOR

SECRETARY

ALL CORRESPONDENCE SUBMITTED TO:

NC DEPARTMENT OF TRANSPORTATION

COMMUNICATIONS OFFICE

1503 MAIL SERVICE CENTER

RALEIGH NC 27699-1503

TELEPHONE: 919-707-2660

FAX: 919-733-9980

CUSTOMER SERVICE: 1-877-368-4968

WEB SITE: WWW.NCDOT.GOV/DMV

LOCATION:

TRANSPORTATION BUILDING

1 SOUTH WILMINGTON STREET

RALEIGH NC

North Carolina’s DMV Website Works Harder

Site delivers customer service, quick information

RALEIGH — Unveiling a new user-friendly mobile design and offering its most sought-

after services at the tap of a finger, the N.C. Division of Motor Vehicles’ website premiered a

new look today at www.ncdot.gov/dmv.

As part of DMV’s continuing improvements to customer service, the reformatted website

works harder to give customers the information they need with more speed and ease. In

addition to grouping its large variety of services in an easy-to-spot list, the site also locates a

customer’s closest DMV office by city, county, zip code or global positioning navigation.

“Since just about everybody needs DMV information, it’s great to offer our customers the

information they need quickly and help them find nearby offices,” said state Motor Vehicles

Commissioner Kelly J. Thomas. “The best thing about our website may be that customers

don’t always need to come to an office; they can find what they need online,” he said.

As the “official DMV website,” the site posts an array of helpful downloads and resources to

help drivers and vehicle owners find the state laws and requirements they need. Since there

are often “pretender websites” that try to sell DMV services, NCDMV encourages customers

to be sure they are visiting the real DMV site, which offers many services free of charge.

NCDMV does not charge for items such as practice tests or forms. Some online services like

driver license renewals online are not yet available, even though DMV is working toward

making these available. And, driver handbooks, in English and Spanish, are available on the

official website.

Whether a customer is a commercial truck driver, a motorcyclist, a new vehicle owner,

moving into the state, or changing their name or address, they can find helpful information at

DMV’s updated website, www.ncdot.gov/dmv.

***NCDOT***

Release: Immediate Date: March 3, 2014

Contact: Communications Office, (919) 707-2660 Distribution: Statewide

Release No.: