Fillable Printable Sample Code of Conduct
Fillable Printable Sample Code of Conduct
Sample Code of Conduct
Code of Conduct
The Canadian Diabetes Association
Provided for reference only.
Policy
The Canadian Diabetes Association has a mission TO PROMOTE THE HEALTH OF CANADIANS
THROUGH DIABETES RESEARCH, EDUCATION, SERVICE AND ADVOCACY. In pursuing its
goals, the Association serves the interests of those diagnosed with diabetes, those undiagnosed
and those at risk of diabetes. In delivering programs to Canadians, employees and volunteers
work with each other and the public at large. The following Code of Conduct (“the Code”) is
designed to allow the Association to preserve its long tradition of integrity and credibility with the
public and within the Association. This Code applies to all direct service program volunteers
(those in face to face contact with the Canadian Diabetes Association clients), Branch Councils,
Regional Councils if applicable, national Board members, Section Executive volunteers, all
employees (permanent full-time, hourly, fixed term contract, permanent part-time), and any third
party service provider in face-to face contact with our clients.
The Code is organized into categories, as follows:
Service
1.
Always act with fairness, honesty, integrity and openness; respect the opinions of others and
treat all with equality and dignity without regard to gender, race, colour, creed, ancestry,
place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.
2.
Promote the mission and objectives of the Canadian Diabetes Association in all dealings with
the public on behalf of the Association and within the Canadian Diabetes Association.
3.
Provide a positive and valued experience for those receiving service within and outside the
Canadian Diabetes Association.
Accountability
1.
Act with honesty and integrity and in accordance with any professional standards and / or
governing laws and legislation that have application to the responsibilities you perform for or
on behalf of the Canadian Diabetes Association. CDA is a national organization with regional
and branch operations. CDA’s Human Resource policies apply to all volunteers and
employees. Policies are reviewed every 3 years or sooner if an issue arises with its
interpretation and use.
2.
Comply with both the letter and the spirit of any training or orientation provided to you by
the Canadian Diabetes Association in connection with those responsibilities.
3.
Adhere to the policies and procedures of the Canadian Diabetes Association and support the
decisions and directions of the national Board and its delegated authority.
4.
Take responsibility for your actions and decisions. Follow reporting lines to facilitate the
effective resolution of problems. Ensure that you do not exceed the authority of your position.
Conflict of interest
Conflict of interest arises when a person participates in a decision about a matter (including any
contract or arrangement of employment, leasing, sale or provision of goods and services) which
may benefit or be seen to benefit that person because of his/her direct or indirect monetary or
financial interests affected by or involved in that matter.
Provided for reference only.
It is the duty of any person taking part in the operations of the Canadian Diabetes Association to
adhere to the Conflict of Interest Policy at all times. In the event that such a matter arises, the
person shall formally disclose the interest, refrain from attempting to persuade or influence other
persons participating in the decision, and shall not cast any vote on the matter.
Confidentiality
1.
Respect and maintain the confidentiality of information gained as a volunteer or employee,
including, but not limited to, all computer software and files, the Canadian Diabetes
Association business documents and printouts, and all volunteer, employee membership,
donor and supporter records.
2.
Respect and maintain the confidentiality of individual personal information about persons
affected by diabetes gained through your role in the Canadian Diabetes Association, for
example, in support groups, meetings or in service programs.
Personal or sexual harassment
Sexual harassment is any conduct, comment, gesture or contact of a sexual nature that one would
find to be unwanted or unwelcome by any individual, or that might, on reasonable grounds, be
perceived by that individual as placing a condition of sexual nature on an employment or career
development.
Personal harassment means any conduct whether verbal or physical that is discriminating in
nature, based upon another person’s race, colour, ancestry, place of origin, political beliefs,
religion, marital status, physical or mental disability, sex, age or sexual orientation. It is
discriminatory behaviour, directed at an individual, that is unwanted or unwelcome and causes
substantial distress in that person and serves no legitimate work-related purpose.
The Canadian Diabetes Association has a zero tolerance policy with respect to Personal /Sexual
Harassment. Personal/Sexual Harassment in any form is strictly prohibited and may be grounds
for termination as a volunteer, or, in the case of an employee, immediate dismissal for just cause
without notice or pay in lieu of notice.
Procedures for the care of others who may be vulnerable because of age or disability
In the course of providing the Canadian Diabetes Association service, our volunteers, employees,
and third party service providers may come into contact with vulnerable individuals. These
individuals are those who may be at risk of harm or harassment because of their age or disability.
When this occurs, the following procedures should be followed:
1.
Where practical to do so, the Canadian Diabetes Association related one-on-one meetings
with clients who may be vulnerable be conducted in a business-like setting, public location or
in an area that is private but visible to others.
2.
The Canadian Diabetes Association volunteers, employees, and third party service providers
who seek to initiate personal contact with vulnerable clients outside the Canadian Diabetes
Association program, are asked to seek prior approval from the appropriate
employee/leadership volunteer, and, in the case of children/youth, from the parent/
guardian.
Implementation
Strict observance of the Code is fundamental to the activity and reputation of the Canadian
Diabetes Association. It is essential that all direct service program volunteers (those in face to face
contact with the Association’s clients), Branch Councils, Regional Councils if applicable, national
Board members, Section Executive volunteers, all employees (permanent full-time, hourly, fixed
term contract, permanent part-time), and any other third party service provider in face-to-face
contact with our clients adhere to this Code. They will certify this by signing a Declaration that
they have read and will abide by this Code.
Provided for reference only.
The Human Resources Manual gives further details of this and other policies and procedures of
the Association. Management has the responsibility of ensuring compliance with all Codes and
Policies of Canadian Diabetes Association.
Code of conduct declaration
I, (Employee/Volunteer – please print), have read, understand and agree to abide by the Code of
Conduct of the Canadian Diabetes Association and I understand that such adherence is a
condition of my employment or volunteer work. I understand that a violation of the Code of
Conduct may be grounds for termination as a volunteer or in the case of an employee immediate
dismissal for just cause without notice or pay in lieu of notice.
Signed this ________________ day of ____________________, 20_____.
______________________________
(Volunteer/Employee - Signature)
______________________________
Department/Region/Area/Section/Branch
A national organization agreed to post this policy on www.hrcouncil.ca as part of the HR Toolkit. Sample policies are
provided for reference only. Always consult current legislation in your jurisdiction to create policies and procedures for
your organization.
