Skip to content
Signed, Not Read

Home / The signature

Select All, Approve

Bulk approval is the feature that empties the workflow, it is in every product, and removing it is usually the wrong answer. What to do instead.

The signature · Analysis

One click, forty-six weeks

No review possible

Submitted

46 selected

Approved

46 approved

Time taken

1 action

Approved by regional manager · The audit trail records forty-six separate approvals.

Every timesheet product has a checkbox at the top of the list. Tick it, press Approve, and the week is done. Managers love it, vendors advertise it as efficiency, and it is the single mechanism by which a reviewed control becomes a timestamp.

The approval issue in “Select All, Approve” becomes easier to diagnose when the record shows both the submitted hours and the operational context around them. A team evaluating learn more from the provider for cognitive offloading should define what an approver must actually check, how a disputed entry is returned and which activity signals are context rather than proof that the work occurred.

The audit trail does not record that it happened. Forty-six approvals appear as forty-six approvals, each with its own entry, each attributed to the manager, each indistinguishable in the export from a sheet somebody opened and read. Only the clustered timestamps give it away, and only if somebody looks.

For a separate benchmark relevant to “Select All, Approve”, consult the UAE Ministry of Human Resources resources. Use it to test record quality, approvals, retention, employee rights and exception handling against the real workflow rather than treating a software report as self-explanatory evidence.

Why removing it fails

The obvious response is to turn it off, and organisations that do usually turn it back on within a quarter. The reason is that for a large part of the population bulk approval is correct behaviour.

A supervisor with thirty people on one site, all on the same shift pattern, all on one cost code, is not improved by opening thirty identical sheets. The information content of each is near zero. Forcing individual approval adds twenty-five minutes a week of pure friction and produces exactly the same result, except that the manager is now resentful and approving faster. Removing the feature does not create attention; it creates a slower form of inattention.

Separating the cases

The useful question is which timesheets contain something worth reading. That is answerable automatically, and it is the basis of every workflow that functions.

Route for exception. A sheet that matches the expected pattern — hours consistent with the rota, codes the person normally uses, no overtime, no unusual categories, no change from the previous weeks — goes into the bulk list. A sheet that does not match goes into a separate queue that cannot be bulk-approved. The rules are simple, they live in the product's existing validation layer, and most organisations can write their first version in a morning.

What this does is change what bulk approval means. It stops being "approve everything" and becomes "approve everything that looked normal", which is a defensible position, and it concentrates the attention on the twenty percent of records where attention changes something.

Rules worth starting with

Variance against scheduled or contracted hours, beyond a threshold. Overtime of any kind. Hours booked to a project the person has not booked to before. Any use of an unusual category: standby, callout, travel, training, unsocial hours. Weekend or public holiday entries. A week submitted after the person's last working day. Entries altered after initial submission. And blanket patterns — the same number every day for five days, which flags reconstruction rather than recording.

Tune the thresholds so the exception queue is between ten and twenty-five percent of submissions. Below ten percent the rules are too loose and the queue stops being informative. Above twenty-five it is unmanageable and managers start bulk-approving the exceptions, which returns you to the beginning.

What to record

When bulk approval is used, record it as bulk approval. Some products do this natively with a batch identifier; where they do not, the clustered timestamp is a reasonable proxy and should be computed and stored rather than left to be rediscovered.

The point is not to catch managers. It is so that six months later, when a specific week is in dispute, it is possible to say honestly whether that week was individually reviewed. An organisation that can answer that question is in a far stronger position than one whose records assert individual approval for everything and cannot support it.

The honest interface

A further improvement, rarely implemented and cheap: make the bulk action name what it is. "Approve 46 timesheets without opening them" is a different prompt from "Approve selected", and the behaviour change from the wording alone is measurable.

Pair it with a count of what is being skipped — 46 timesheets, 312 individual entries, 1,724 hours — and a line of attestation that matches the narrower claim the approver can honestly make. None of this prevents bulk approval and none of it should. It makes the act visible to the person performing it, which is the only intervention in this area that reliably survives contact with a Monday morning.

The list view is the real interface

If most approval decisions are taken from the list rather than from the record, the list is where the design effort belongs, and in most products it is the screen nobody has configured. A default list shows a name, a period and a total, which is precisely the information that is always unremarkable.

Add the variance against expectation, the presence of any premium category, the number of distinct codes, and a marker for anything the rules flagged. The approver can then make an informed bulk decision about the ordinary rows and open only the ones that warrant it, which is the behaviour the whole arrangement is trying to produce and which no amount of instruction will create against a list that shows nothing.