Fillable Printable Claimsclues February2013
Fillable Printable Claimsclues February2013
                        Claimsclues February2013

CLAIMS CLUES 
A Publication of the AHCCCS Claims Department 
February 2013 
 INFORMATION FROM THE OFFICE OF THE INSPECTOR 
GENERAL 
The Arizona Health Care Cost Containment System (AHCCCS) Office of Inspector General has identified a number 
of claims and/or encounters that are in violation of AHCCCS Rules and Policy related to “Rendering Providers”.  
This communication should serve as notice that all claims and/or encounter s submitt ed MUST list the appropriate 
rendering provider as defined below.  
6.5.4 CMS- 1500 Provider Definitions   
…Rendering Provider:  
The rendering provider is the individual who provided the care to the client. In the case where a substitute provider 
was used, that individual is considered the rendering provider.  
An individual such as a lab technician or radiology technician who performs services in a support role is not 
considered a rendering provider.  
The AHCCCS Participating Provider Agreement #19 states that “No provider may bill with another provider’s ID 
number, except in locum tenens situations”. [AHCCCS Administration will recognize locum tenens arrange ment s 
restricted to the length of the locum tenens registration with the AMA. The locum tenens provider must submit claims 
using the AHCCCS provider ID number of the physician for whom the locum tenens provider is substituting or 
temporarily assisting.] 
Additionally, the AHCCCS Fee for Service Provider Manual states that “Hospitals and clinics may not bill AHCCCS 
Administration or its Contractors for physician and mid-level practitioner services using the hospital or clinic NPI 
number. Physicians and mid-level practitioners must register with AHCCCS and bill for services under their individual 
NPI numbers”. 
As an example, the following scenario illustrates one of many possible inappropriate billing practices. 
An AHCCCS member receives services from a mid-level practitioner, (physician assistants, registered nurse 
practitioners, certified nurse-midwives, certified registered nurse anesthetists (CRNA’s), surgical first assistants, and 
affiliated practice dental hygienists.) following receipt of services, a claim or encounter is then submitted listing 
another AHCCCS registered provider (typically a physician) as the rendering provider. 

The Office of Inspector General will continue auditing claims and/or encounters to identify this improper activity which 
may result in the denial of claims, recoupment of funds or the issuance of Civil Monetary Penalties. 
CLAIM TIPS AND REMINDERS:  
•  When  submitting a  paper Fee for Service claim to AHCCCS  providers MUST 
indicate the claims “from dat e of service” and the “to date of service” in  ord e r 
for the claim to be processed properly in our claims system. 
•  Outlier claim records- please be sure to submit all records required for outlier 
review. The easiest way to decide what to send is to review your IZ. If the 
charge appears on the IZ, we will require records to substantiate that charge. 
Frequently Medication  Administration records are not submitted on outlier 
claims. 
PERM 2012 ERRORS 
As part of our PERM corrective action plan, we are required by CMS to 
find solutions for any errors or deficiencies that were cited against us 
during the PERM audit. We thought that we would share with our 
provi d ers the er rors and  d eficiencies that were found d uring the recent 
PERM audit. In some instances, referrals to the Office of the Inspector 
General have been  made regarding these errors o r audi ts have been 
initiated. CMS will closely monitor these errors during future PERM audits 
to see if they beco m e a trend . 
Errors: 
•  Insufficient documentati on of services performed 
o  Provider billed for 99238 but did not have documentation 
to supp o rt the service being p erformed. 
•  Wrong nu m ber of units billed 
o  Provider billed 90960 but could only provide 
documentation for 2 of 4 services. 
•  Improper billing 
o  Provi der billed for serv ices never  perfor m ed.  
Deficiencies: 
•  Billing for Wrong Da te of Service 

What ca n be learne d from the errors & defic iencies listed ab o ve? 
•  Providers must bill for services that are actually being performed. 
Referrals to the Office of the Inspector Genera l will be made for 
any potential fraud. 
•  Providers must  use the correct  cod es that correspond t o  the type 
of service provided 
•  Provider should not bill for missed appointments. 
•  Providers must only bill for the dates when services were actually 
performed.   
VACCINE ADMINISTRATION REPORTING CHANGES-
INCLU D IN G THE  V F C PROG RAM  
The Affordable Care Act (ACA) mandates that vaccine administration fees paid to certain 
physicians and other providers administering vaccines to Medicaid-enrolled members, including 
those administered to children under the Vaccines for Children program, be increased as of 
January 1, 2013.  AHCCCS is currently revising our systems to allow physicians who qualify for 
the increased administration fee to receive those fees for vaccine administrations.  The 
methodology and payment of the enhanced rate requires CMS approval, which could be delayed 
as late as July 1, 2013. Therefore enhanced payments for qualifying claims with dates of service 
on or after January 1, 2013 will not begin January 1 but will be made retroactively once CMS 
approval is received. 
In addition to the increased fees for vaccine administrations, final regulations implementing this 
section of the ACA requires that vaccines be reported in a different manner than AHCCCS has 
utilized in the past.  Previously, vaccines were reported with the CPT codes that identified the 
particular vaccines given, and for VFC, the SL modifier was attached to that vaccine code.  
Physicians and other providers also reported one vaccine administration code, which was not 
separately paid, regardless of how many vaccines were administered on that date of service. 
With the changes under the ACA, both the specific vaccine code and the vaccine administration 
code must be reported by all providers reporting vaccine administration services.  If the vaccine 
is provided through the VFC program, the SL modifier must be added to both the vaccine code 
and the vaccine administration code.  Do not add the SL modifier to vaccine and 

administration codes used to report services provided to members who are over 18 years of age 
or for vaccines that are not covered under the VFC program administered to children.   
CPT codes identifying the vaccine or toxoid given under the VFC program should be identified 
with the appropriate CPT code to identify the vaccine, the SL modifier, and the charge listed as 
$0.00.  Vaccines should be identified with the appropriate CPT code and the charge for that 
vaccine for members 18 years of age or older or for vaccines not covered under the VFC 
program.  
When vaccines are administered separately, i.e., through separate injections, an administration 
fee will be paid for each separate administration.  Additional administration fees are not paid 
when multiple vaccines are administered through a single injection.  Physicians should not 
separate vaccine toxoids typically administered together into separate syringes to report multiple 
vaccine administration codes. 
Reporting multiple injections depends on which vaccine administration codes are used to report 
the services.  When more than one vaccine is administered with counseling to a member 18 years 
of age or younger, each injection is reported with CPT code 90460 and SL modifier.  Providers 
will be paid a separate fee for each injection.  If more than one vaccine/toxoid is included in a 
single injection, the additional toxoids should be identified with the appropriate CPT code and 
the administrations of those other toxoids may be identified with CPT code 90461.  AHCCCS 
will not make additional payment for administration of other additional toxoids included in the 
injection identified with CPT code 90460 and providers are not compelled to report 90461 for 
the administration of those additional toxoids. 
When more than one injection is given to a member who is over the age of 18 or to a child 
without counseling, the administration of the first injection is identified with CPT code 90471 
and additional injections are identified with CPT code 90472.  Each vaccine or toxoid 
component should be identified with the appropriate CPT code on the claim form along with the 
charge for that toxoid.  When more than one toxoid is included in the injection, each toxoid 
should be listed but only one administration code is reported (90471 for a single injection; 90471 
and 90472 for multiple injections).    
For example, a DTaP vaccine should continue to be administered through a single syringe and 
the physician should report a single administration code even though three vaccine toxoids are 
included in that syringe.   If, however, the physician also administers a Hepatitis B vaccine 
through a separate injection site, s/he may report a second  administration code.  Please refer to 
the “New Requirements for Submission of Claims for Vaccine Administration” FAQs for more 
information at http://www.azahcccs.gov/commercial/ProviderBilling/rates/PCSrates.aspx 

New Requirements for Submission of Claims for Vaccine Administ ration 
Frequently Asked Questions 
Revision Date:  2/11/2013 (Vaccine code examples have been amended & additional FAQs 
appended) 
Q1 
When does the provider need to start billing using the new methodology? 
A1 
Per the federal requirements, January 1, 2013. 
Q2 
Do all providers need to use the new claims billing method? 
A2 
Yes, all providers need to use the new claims billing method. 
Q3 
When will eligible providers see an increase from the current VFC administration 
rate? 
A3 
Enhanced payments for qualifying claims with dates of service on or after January 1, 
2013 will not begin January 1 but will be made retroactively once CMS approval of the 
required Arizona state plan amendment and methodology is received.  Providers must 
meet the requirements as noted in the 12/11/12 memo 
http://www.azahcccs.gov/commercial/downloads/rates/PCPInfoMemo.pdf 
to be eligible for the enhanced payment.   CMS approval may delayed as late as July 1, 
2013. 
Q4 
Is the SL modifier used for both the vaccine and the vaccine administration codes? 
A4 
Yes, the SL modifier is used for both the vaccine and the vaccine administration codes 
under VFC only.  Vaccines for adults or non-VFC vaccines for children do not have the 
SL modifier added. 
Q5 
Will providers only receive payment for one administration code regardless of how 
many vaccines were administered?  
A5 
No, if the provider individually administers more than one vaccine, the provider can bill 
for the administration of each vaccine, provided the additional vaccines are 
administered through a separate injection.  The provider will not be paid for additional 
toxoids in the same syringe.  This mirrors the current payment policy. 
Providers cannot divide vaccines commonly administered in a single injection in order 
to report multiple administrations. When medically necessary and appropriate to 
administer a second injection, a second administration fee may be paid.  
Q6 
Is 90461 an open code? 
A6 
AHCCCS has opened this add-on code as of 1/1/13. However, under VFC no additional 
payment is made for additional toxoids in the same syringe.  
Q7 
Can AHCCCS provide examples of code use? 
A7 
The following examples illustrate several vaccine coding situations  

With the changes under the ACA, both the specific vaccine code and the vaccine 
administration code must be reported by all providers reporting vaccine administration 
services.   
•  If the vaccine is provided through the VFC program, the SL modifier must be 
added to both the vaccine code and the vaccine administration code.  Do not 
add the SL modifier to vaccine and administration codes used to report services 
provided to members who are over 18 years of age or for vaccines not covered 
under the VFC program administered to children.   
•  CPT codes identifying the vaccine or toxoid given under the VFC program 
should be identified with the appropriate CPT code to identify the vaccine, the 
SL modifier, and the charge listed as $0.00.   
•  Vaccines for members 18 years of age or older or for vaccines not covered 
under the VFC program should be identified with the appropriate CPT code and 
the charge for that vaccine.  
As noted in Q5, more than one vaccine administration payment can be made if multiple 
injections are given to the member.  Reporting multiple injections depends on which 
vaccine administration codes are used to report the services.  When more than one 
vaccine is administered with counseling to a member 18 years of age or younger, each 
injection is reported with CPT code 90460.  Providers will be paid a separate fee for 
each injection.  If more than one vaccine/toxoid is included in a single injection, the 
additional toxoids should be identified with the appropriate CPT code and the 
administrations of those other toxoids may be identified with CPT code 90461.  
AHCCCS will not make additional payment for administration of other additional 
toxoids included in the injection identified with CPT code 90460. Providers are not 
compelled to report 90461 for the administration of those additional toxoids. 
When more than one injection is given to a member who is over the age of 18 or to a 
child without counseling, the administration of the first injection is identified with CPT 
code 90471 and additional injections are identified with CPT code 90472.  Each vaccine 
or toxoid component should be identified with the appropriate CPT code on the claim 
form along with the charge for that toxoid.  When more than one toxoid is included in 
the injection, each toxoid should be listed but only one administration code is reported 
(90471 for a single injection; 90471 and 90472 for multiple injections).    
Example 1 child 18 or under receiving one injection 
24.  A 
B 
C 
D 
E 
F 
G 
Dates of 
Service 
Place of 
Service 
EMG 
Procedures, Services 
or Supplies 
Diagnosis 
Pointer 
$ Charges 
Units 

1/1/13-1/1/13 
11 
90460 SL 
1 
$xx.xx 
1 
1/1/13-1/1/13 
11 
90700 SL 
1 
0.00 
1 
Example 2 child 18 or under receiving three separate injections 
24.  A 
B 
C 
D 
E 
F 
G 
Dates of 
Service 
Place of 
Service 
EMG 
Procedures, Services 
or Supplies 
Diagnosis 
Pointer 
$ Charges 
Units 
1/1/13-1/1/13 
11 
90460 SL 
1 
$xx.xx 
3 
1/1/13-1/1/13 
11 
90700 SL 
1 
0.00 
1 
1/1/13-1/1/13 
11 
90655 SL 
1 
0.00 
1 
1/1/13-1/1/13 
11 
90707 SL 
1 
0.00 
1 
Example 3  over 18 receiving one injection 
24.  A 
B 
C 
D 
E 
F 
G 
Dates of 
Service 
Place of 
Service 
EMG 
Procedures, Services 
or Supplies 
Diagnosis 
Pointer 
$ Charges 
Units 
1/1/13-1/1/13 
11 
90471  
1 
$xx.xx 
1 
1/1/13-1/1/13 
11 
90656  
1 
$xx.xx 
1 
Example 4 over 18 receiving three  injections 
24.  A 
B 
C 
D 
E 
F 
G 
Dates of 
Service 
Place of 
Service 
EMG 
Procedures, Services 
or Supplies 
Diagnosis 
Pointer 
$ Charges 
Units 
1/1/13-1/1/13 
11 
90471  
1 
$xx.xx 
1 
1/1/13-1/1/13 
11 
90472  
1 
$xx.xx 
2 
1/1/13-1/1/13 
11 
90656  
1 
$xx.xx 
1 
1/1/13-1/1/13 
11 
90670  
1 
$xx.xx 
1 

1/1/13-1/1/13 
11 
90703 
1 
$xx.xx 
1 
Q8 
Are G0008, G0009 and G0010 administration codes eligible for the enhanced rate? 
A8 
 No they are not.  Under 42 CFR 447.400, only CPT codes 90460, 90461, 90471, 90472, 
90473 and 90474 or their successor codes are eligible for the enhanced rate.  Note that these 
codes are eligible for the enhanced rate only if they are open codes within the State 
Medicaid program. 
Q9 
Recently several specialty societies issued guidance directing providers reporting 
vaccine and vaccine administration services on the same date of service as an 
Evaluation and Management (E&M) service, including Preventive Med i cin e 
exams, to add Modifier 25 to the E&M code.  Do these instructions apply to claims 
submitted to AHCCCS? 
A9 
CMS has added numerous code pairs to the Correct Coding Initiative (CCI) list of codes 
Procedure to Procedure code edits.  These new edits, effective 1/1/13, pair the vaccine 
administration codes (90460, 90461, and 90471-90474) with the E&M codes.  These 
CCI edits do not allow both the vaccine administration service and the E&M service to 
be paid for the same date of service unless the E&M service is identified with modifier 
25.  AHCCCS must adopt these CCI edits.  Providers administering vaccines and 
performing an E&M service on the same date of service must add modifier 25 to the 
E&M code.  Modifier 25 is not added to the vaccine administration codes.   
Q10 
Will the AHCCCS VFC administration rate increase to the new regional 
maximum for all providers? 
A10 
No.  AHCCCS has elected not to adopt the new regional maximum VFC 
rate.  Providers who are eligible for enhanced payment rates will receive the enhanced 
rate of $21.33 for vaccine administration under VFC.    
For all other vaccine administrations under VFC, the AHCCCS rate of $15.43 remains 
unchanged. 
GENERAL REMINDERS FROM THE UM/CM UNIT’S PA UNIT 
Lodging Providers (provide r t ypes 55 & 56):  
Effec t ive 01/01/2013, lodging services will require prio r authorization. Providers can 
fax l odging requests to the UM/CM Unit’s FFS Prior Authorization area, wit h  
supporting documentation, us ing the completed Fee For Servi ce Authorization 
Request form. Use of the FFS Author ization Request Form is mandatory.  Some of the 
information that should be provided with your lodging request is:  

What care member is receiv in g  
Why mem ber needs lodging 
Information supporting the numb er of nights requested for lodg ing 
Dates and times of all appointments and/or p rocedures occurring during the lodging 
dates 
MD name   
Facilit y name  
Escort name an d relatio n ship,  when app licable 
HCPCS codes for lodging services 
Dollar amount requested for each HCP CS code Invoice  
Transportation Reminders: 
Some NEMT providers  are not using the FFS mandatory forms when submitting 
transport documentat ion. These forms must be present when faxing infor mation to 
the FFS Prior Authorization area or your documents will b e returned.  
Reminder: Extra miles billed becau se a provider is dropping off members at the home 
of a family ’s member will be denied.  This is not a covered transport ation service.  
The preferred method of requesting an authorization fo r transportation  services is  via 
the online system. Please keep in mind that NEMT services and Lodging services  are 
two separate services  and should not be confused with one another.  
When submitting a request to correct a p reviously authorized date of  service, please 
fax a request to revoke the old date of service usin g the FFS Authorization Correction 
form af ter entering  your  n ew authorization request for  t he new date of service 
online. Corrections to d ate of service are st ill subject to guidelines related to 
timeliness. Authorization requests and corrections to date of service should occur 
before the s ervice is rendered.  
Once a member’s eligibility posts to the system, NEMT authoriz ation requests for the 
date the eligibility posted and forward are subject  to guidelines regarding timeliness 
            
    
