Fillable Printable Customer Complaint Letter Sample

Customer Complaint Letter Sample

From

Mike Mathew

346, Camac Street

Texas.

Jonathan Jones

Branch Manager

Wilson Collections

Downtown Mall

Texas

12September2013

Dear Sir,

I had visited your showroom yesterday; 11September2013 with my wife for

purchasing a Ladies Golf-Set. We were attended to by your staff-member;

James who showed us many sets with patience and enthusiasm. We

settled for a Wilman-set and made a payment of $920 through credit-card.

She wanted to play with this new set; her anniversary gift today since it

happens to be our anniversary. But, we were shocked to find that a wrong

set was delivered to us due to gross negligence by your billing/delivery-

team.

I request you to look into this matter and deliver the correct set to my

residence at the above-mentioned address at the earliest. I am enclosing a

copy of the receipt of our payment.

Thanking You,

Yours Sincerely

Mike