Fillable Printable Cover Letter Customer Service (RESPONSE TO ADVERTISEMENT)
Fillable Printable Cover Letter Customer Service (RESPONSE TO ADVERTISEMENT)
Cover Letter Customer Service (RESPONSE TO ADVERTISEMENT)
SAMPLE COVER LETTER (RESPONSE TO ADVERTISEMENT)
Jesslyn Goh
38 Mayflower Place
Singapore 568716
Director / Human Resource
ANZ Pte Ltd
123 Shenton Way
#01-23
ABC Building
Singapore 123456
5 Oct 05
Dear Sir/Madam
APPLICATION FOR THE POST OF CUSTOMER SERVICE EXECUTIVE
IreadwithgreatinterestregardingyouradvertisementforpostofCustomer
Service Executive in The Straits Times dated Saturday, 1 Oct 2005.
After readingthrough your company’swebsite, I amvery impressed by ANZ’s
corporatemissionandvisionof“serviceexcellence“andIwouldverymuch
liketocontributetoyour ANZ’sfuturesuccessbybeingpartofyourteamif
given an opportunity.
Myoutgoing personality andrecentlycompleted educationmake mea strong
candidate for a position as a customer service executive in ANZ.
IrecentlygraduatedfromNanyangPolytechnic(NYP)withaDiplomain
Business Management. The unique teaching methods deployed by NYP have
equippedmewithstronginterpersonalskills,communicationskillsandweb-
centricskills.CustomerRelationshipManagement,ServicesMarketing
ManagementandProfessionalServicesOperationsManagement,aresome
modulesIhavetakenthatarerelevantforthispost.Inaddition,Iwas
exposedtorealbusinessprocessesandoperationalmanagement aspects of
threebusinesscentresinthepolytechnic,oneofwhichistheCallCentre
Laboratory. I was involved in a client project during my attachment to the Call
Centreandwastrainedinvariousaspectsofprovidinggoodcustomer
services.Frommyaboveexperiences,IbelievethatIcanaddvaluetoyour
team by being a good Customer Service Executive.
IwillfollowupwithaphonecalltoseeifIcanarrangeatimetomeetwith
you.Attachedismyresumeforyourperusal.Thankyouforyourkind
consideration.
Yours Sincerely,
Jesslyn Goh
