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Fillable Printable Cover Letter Customer Service (RESPONSE TO ADVERTISEMENT)

Fillable Printable Cover Letter Customer Service (RESPONSE TO ADVERTISEMENT)

Cover Letter Customer Service (RESPONSE TO ADVERTISEMENT)

Cover Letter Customer Service (RESPONSE TO ADVERTISEMENT)

SAMPLE COVER LETTER (RESPONSE TO ADVERTISEMENT)
Jesslyn Goh
38 Mayflower Place
Singapore 568716
Director / Human Resource
ANZ Pte Ltd
123 Shenton Way
#01-23
ABC Building
Singapore 123456
5 Oct 05
Dear Sir/Madam
APPLICATION FOR THE POST OF CUSTOMER SERVICE EXECUTIVE
I read with great interest regarding your advertisement for post of Customer
Service Executive in The Straits Times dated Saturday, 1 Oct 2005.
After reading through your company’s website, I am very impressed by ANZ’s
corporate mission and vision of “service excellence “and I would very much
like to contribute to your ANZ’s future success by being part of your team if
given an opportunity.
My outgoing personality and recently completed education make me a strong
candidate for a position as a customer service executive in ANZ.
I recently graduated from Nanyang Polytechnic (NYP) with a Diploma in
Business Management. The unique teaching methods deployed by NYP have
equipped me with strong interpersonal skills, communication skills and web-
centric skills. Customer Relationship Management, Services Marketing
Management and Professional Services Operations Management, are some
modules I have taken that are relevant for this post. In addition, I was
exposed to real business processes and operational management aspects of
three business centres in the polytechnic, one of which is the Call Centre
Laboratory. I was involved in a client project during my attachment to the Call
Centre and was trained in various aspects of providing good customer
services. From my above experiences, I believe that I can add value to your
team by being a good Customer Service Executive.
I will follow up with a phone call to see if I can arrange a time to meet with
you. Attached is my resume for your perusal. Thank you for your kind
consideration.
Yours Sincerely,
Jesslyn Goh
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