Fillable Printable Customer Service Resume Example

Customer Service Resume Example

Eileen Tambor

1020 SW Clarandon Drive 503-389-7540

Portland, Oregon 97894 tambor44@home.com

OBJECTIVE

Customer Service Representative

QUALIFICATIONS

CUSTOMER SERVICE

Received “Outstanding Customer Service Award of the Year”

Dealt with up to 100 customers daily

Assisted customers in locating merchandise and making purchasing

decisions

Increased monthly sales approximately $1,000 by utilizing add-on sales

techniques

Demonstrated interest in customers by carefully listening for their key

concerns and resolving their problems

Effectively handled irate customers and complaints in a friendly, patient

manner

MERCHANDISING/MARKETING

Assisted manager in analyzing sales and marketing trends for purchasing

seasonal merchandise

Designed creative window and in-store displays to increase sales

Created innovative promotional materials

Stocked, priced, and inventoried merchandise

ADMINISTRATIVE

Produced daily, weekly, and monthly sales reports

Balanced cash drawer with consistently high level of accuracy

EMPLOYMENT HISTORY

Retail Associate – Nordstrom’s, Portland, OR, 1999-2001

Retail Sales Representative – Wal-Mart, Newport, OR, 1998-99

Waitress – Mo’s Restaurant, Newport, OR, 1995-97

EDUCATION AND TRAINING

Numerous seminars on Sales and Customer Service

A.A.S., Graphic Design - Portland Community College, will graduate June, 2003