Fillable Printable Statement of Work Considerations

Statement of Work Considerations

Agency Contracts, Consulting and Oversight (ACCO)

Statement of Work Considerations

A basic work sc ope should answer these six q uestions:

1. What is t he work to be performed?

2. How is it m anaged?

3. What are the benefits to your ag ency?

4. Are there special requirements?

5. What are we supplying?

6. When is it finished?

What is the

w ork to be

perf ormed?

• Expla in the background, wher e you are now and where you want to be.

• Stat e the results you want to be achieved by the vendor.

• State the deliverables the vendor is to provide.

• Def ine the schedule for the results, deliver ables and acc ept ance.

• Def ine the service levels t hat you want and the measur em ents.

How is it

managed?

• Daily, weekly, mont hly, quarterly. Red-flag repor ti ng.

• Achievement t o date, achievem ents planned.

• Ident if ication of problems to date.

• On-site meetings, progress meeting s, acceptance process meet ings,

etc.

• Projec t managers with authority to make de cisions for the results.

• Milestone reviews.

• Payment fo r performance.

What are t he

benefits to

your agency?

• When the results are achieved, what benefits do we expect?

• Vendor needs to know the benefits of result s for full underst anding.

• Thes e were lik ely expressed to g et internal buy-in of pr oject.

What are

some speci al

requirements?

• Technical requirements (specifications).

• Government and legal req uirements.

• Contract requirements

• Location of work and access requirements.

What are we

supplying?

• Def ine the customer-supplied item s (data, hardware, etc.).

• Specif y the dates.

• Note that vendor has to report on issues with our items

• Any item not specif ied as agency supplied, is vendor responsibility

Whe n is the

project

completed?

• Specif y the dates.

• What does completion look like?

Revision 11/16/2012