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Fillable Printable Sample Senior Operations Excutive Resume

Fillable Printable Sample Senior Operations Excutive Resume

Sample Senior Operations Excutive Resume

Sample Senior Operations Excutive Resume

HERBERT WALTERS
442.756.2123 ! [email protected]
SENIOR OPERATIONS EXECUTIVE
Learner-in-Chief with a Record of Tripling Revenue in Stagnating Global Markets
CAREER BRAND: Persuasive and influential C-level leader with more than 10 years of
achievement fueling next-level operations in multi-industry environments with up to $400M in
revenue and 29 international locations. Lived in 8 countries and conducted business in 6 languages
on 5 continents.
IMPACT: Innovation-focused change driver with a history of transforming sales with decisive action and
revolutionary operational strategies. Excel at catalyzing business reorganizations to capitalize on
emerging opportunities.
LEADERSHIP: Exceptional relationship manager with the ability to quickly win stakeholder trust.
Recognized as a natural CEO and leadership coach with high EQ who consistently produces
sustainable results.
Core Competencies:
Multi-Site Operations
Profit & Loss (P&L) Management
Revenue Growth
Sales & Marketing Management
New Business Development
Corporate Culture Change
Financial Management
Margin Improvement
Continuous Process
Enhancement
Cost Containment
Global Market Development
Turnaround Leadership
EXECUTIVE LEADERSHIP ACHIEVEMENTS
BROWN BRANDS – Glen Echo, MD [2004 – 2011]
Group Chief Executive O!cer [2009 – 2011]
CHALLENGE: Optimize shareholder value for privately held family of companies with $30M in
revenue. Directed team of 9 in 5 di!erent firms with a $1.9M budget. Presided over strategy, legal,
finance, marketing, IT, HR, and concept development functions. Positioned WBCA for liquidity
o!ering with multiple high o!ers.
Cut corporate debt to zero and instituted a high-profit, kiosk-based sales concept while
driving up to 70% cost savings and pushing EBITDA to 25%. Raised critical capital by
authorizing 5 franchisee buyouts.
!
Expanded revenue flow and eradicated outside lender debt to resolve unprecedented
corporate financial crisis. Outsourced IT function for 70% savings, terminated administrative
functions for 60% gain, and rented out excess headquarters space for additional revenue.
!
Gained entry to 93.5% of non-core market, conceiving and spearheading execution of
industry-first branded sales kiosk concept. Leveraged distributor sales team to drive 9% sales
share. Captured large national accounts such as Ace Hardware and Hallmark while penetrating
> 60 outlets.
!
Negotiated payment of 25% in vendor sales to the Group to fund system-wide branding and
marketing initiatives. Payments exceeded 10% of Group revenue in 2011.
Chief Executive O!cer – Brown Central, Inc. [2006-2011]
CHALLENGE: Stabilize operations and direct next-level performance in the midst of a market free-
fall that cut industry retail locations 40% and tradeshow attendance 50%. Directed strategy, alliances,
finance, marketing, retail operations, HR, R&D, and franchisee compliance with 4 direct reports and a
$1.5M budget.
Expanded market share from 5.4% to 6.5%, increased revenue 4%, and boosted gross margins
30%. Reengineered supply chain to source 80% of franchisee products from a single, preferred
distributor.
!
Lowered franchise store count from 90 to 65 to focus on high-potential operations. O!ered
buy-outs, sales, and non-compliance terminations to existing stores to rebuild franchise
integrity. Reversed insolvency and negative cash flow, producing profit within 39 months.
!
Revolutionalized supply chain by eliminating 310 vendors. Improved quality through industry-
first negotiations with large seed company and distributor, enabling franchisee exclusivity
while bolstering volume pricing, distribution uniformity, and credit / shipping terms.
!
Strengthened brand awareness and market penetration, instituting national branding for the
first time in the company’s history and paving the way for first-time-ever online sales. Rolled
out new brand identity.
!
Established BC as leading industry player through the launch of 190 new products in 2010
alone.
!
Magnified corporate take of system-wide revenue 35% to solidify cash flow and franchisor
reputation.
Chief Operating O!cer – Brown Central, Inc. [2004 – 2006]
CHALLENGE: Steer privately owned franchisor from severe financial distress to profitability and
operational excellence. Led retail operations, finance, R&D, HR, and marketing with 7 reports and
$1.4M budget.
Propelled BC out of insolvency, replacing 70% of sta" while driving back-to-basics operational
revamp in the aftermath of industry stagnation. Voted into Washingtonian Magazine’s 50
Greatest Places to Work.
!
Championed end-to-end culture change by designing first-ever business strategies,
strengthening senior leadership, rebuilding sagging morale, and instituting franchisor value
focus.
!
Divested 2 failing retail store operations to plug critical revenue leaks. Refocused attention on
lean organizational leadership, core corporate competencies, and right people / right role
realignment.
!
Reduced 40 inherited product development projects down to 7 key areas and replaced 3 of 4
department heads within 24 months. Spearheaded 6-month e!ort to clarify expenses and
income.
BICYCLO A/S – Helsinki, Finland [2001-2003]
Chief Executive O!cer
CHALLENGE: Turn around performance and rebuild stakeholder relationships for Finnish bicycle
company. Managed a team of 5 with oversight of strategy, finance, marketing, sales, R&D, and HR
with $600K budget.
Recognized as the Finnish Technological Institute’s #1 turnaround leadership team out of 110
firms in its portfolio. Slashed overhead 60%, doubled sales in 12 months, and negotiated 70%
debt forgiveness plan.
!
Down-sized and relocated headquarters, decreased headcount, and migrated final assembly
and storage to Germany, the company’s largest market. Refocused market strategy from
design stores to retail outlets.
!
Eliminated advertising and generated multimillion-dollar PR results, forging strategic alliances
with motion picture product placement companies. Catalyzed 40+ global media interviews.
!
Restructured debt repayment through face-to-face consensus-building with vendors.
EARLY CAREER PROFILE
Promoted from Marketing Assistant to CEO Executive Assistant and Export Manager with full P&L
authority for business in 19 countries throughout Europe, Africa, and Asia for Winchester A/S in
Denmark.
HERBERT WALTERS ## # 442.756.2123 !
EDUCATION
JOHNS HOPKINS UNIVERSITY– Washington, D.C., & Bologna, Italy
MA in International Economics & European Studies – School of Advanced International Studies
COPENHAGEN BUSINESS SCHOOL – Copenhagen, Denmark
HD-Udenrigshandel – Equivalent to BA in Business Administration
LEADERSHIP & PHILANTHROPIC EXPERIENCE
WILD BIRD FEEDING INDUSTRY ! Director | Strategic Alliance Chair | Avian Flu Committee Member
LEHMANN WENG HOLDING APS ! Co-Founder
ERIK OG SUSANNA OLESENS ALMENVELGOERENDE FOND ! Board of Directors Member
COOPERACION AL DESARROLLO EN AFRICA, LATINOAMERICA Y EUROPA ! Fresh Water Project
Volunteer
PARFAIT APS ! Board Member
HERBERT WALTERS ## # 442.756.2123 !
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