Fillable Printable Business Continuity Plan - OppenheimerFunds
Fillable Printable Business Continuity Plan - OppenheimerFunds
Business Continuity Plan - OppenheimerFunds
OPPENHEIMERFUNDS BUSINESS CONTINUITY PLAN
OppenheimerFunds Distributor Inc. (referred to herein as “OppenheimerFunds”) has a comprehensive
business continuity plan (“BCP”) designed to permit OppenheimerFunds (including OppenheimerFunds,
Inc., and its subsidiaries) to resume operations as quickly as possible, depending on the scope and severity
of the business disruption. In the event of a significant business interruption, our BCP is designed to
quickly: recover and resume business operations; respond by safeguarding our employees and property;
make a financial and operations assessment; protect our financial records; and allow our customers to
transact business.
OppenheimerFunds’ BCP plan addresses: data back up and recovery; all mission critical systems;
financial and operational assessments; alternative communications with customers, employees and
regulators; alternate physical location of employees; critical supplier, contractor, bank and counterparty
impact; regulatory reporting; and assuring our customers prompt access to their funds. In the event of a
significant business interruption, OppenheimerFunds has implemented a ‘self-recovery’ solution for
systems and data recovery and utilizes 3
rd
party locations for recovery workspace. This off site location
provides uninterruptible power source for computer and telecommunications equipment and generators.
Customer Communications OppenheimerFunds has developed ongoing communication processes with
its customers in the event of an emergency. We have established the ability to respond to customer calls
on any of our necessary toll-free numbers. In the event of a significant business interruption, all inbound
calls on our toll-free numbers are routed through a third-party vendor which allows our employees to
answer those telephones at an alternate/offsite location. In addition, a message facility has been
established on the toll-free numbers to allow us to update and present information to callers in the event
that the telephone cannot be answered. Our website (www.oppenheimerfunds.com) also may be used to
communicate to our customers (and our employees). Status messages can be placed on the website
indicating to customers, for example, the nature of the emergency or the status of our service to
customers.
Access to Funds A significant business disruption should not impact a customer’s ability to have access
to available funds because our BCP is designed to ensure sustained service. Due to multiple geographic
locations throughout the United States, we expect to be able to continue our business by using the systems
available in those various geographic locations. However, the ability to trade securities may be impacted
by market events beyond our control, such as when the markets closed following the Hurricane Sandy on
October 29
th
, 2012.
In creating our BCP, we have assumed that the designated off-site locations are available; that we have
sufficient personnel; and that external organizations, such as government agencies and market systems are
operational. If any of these assumptions are in error, our business could be disrupted until matters are
resolved. While no contingency plan can eliminate all risk of service interruption or temporarily impeded
account access, we continually assess and update our plans to mitigate all reasonable risk.
For More Information Our BCP is regularly tested to help ensure its adequacy and effectiveness and is
subject to change depending on technology, business or regulatory changes. We recommend that you
review this notice periodically for changes. If you have any questions about our BCP or if you would like
to obtain a current written copy of this notice, you can write to us at P.O. Box 5270, Denver, CO 80217-
5270 or email us, call us at 1.800.525.7048 or visit our website and print this notice.
Last reviewed 12/23/2014
Oppenheimer funds are distributed by OppenheimerFunds Distributor, Inc.
225 Liberty Street, NY, NY 10281-1008
SL0000.100.1214