Fillable Printable Resume For Customer Service

Resume For Customer Service

123 Main Street, Baltimore, MD 12345

(555) 555-5555 Edgar.Reyes@yahoo.com

POSITION DESIRED: Customer Service Representative

SUMMARY OF QUALIFICATIONS

 Highly professional Customer Service professional with 4 years of experience

 Genuinely enjoy helping people

 Highly skilled at finding creative ways to solve problems and maintain customer loyalty

 Excellent communication and interpersonal skills

 Computer literate and skilled in Microsoft Office

EXPERIENCE

Customer Service Representative 2009-2011

ACME Research INC. - Baltimore, MD

Responsible for gathering information for hospitals from recent patients about the care and level of service

they received during their stay

Exceptionally skilled at capturing timely, relevant, and actionable information from former patients -

affording client hospitals the opportunity to improve service, prevent problems, improve processes, and

increase customer satisfaction

Bar Back and Host 2008

Joe's Cantina - Baltimore, MD

Responsible for ensuring that all restaurant guests are greeted with a smile, seated and served in a timely

manner, and enjoy a superior customer experience

Prepared drinks, washed glasses, maintained bar cleanliness, and assisted with inventory management

Customer Service Representative 2006-2007

ACME Dental - Baltimore, MD

Delivered excellent customer service to customers by actively listening to understand their needs, then taking

appropriate action to process their insurance claims in a timely fashion

Responded to customer disputes with empathy and professionalism and found creative ways to resolve issues

and maintain high levels of satisfaction

Acknowledged as “A true customer advocate who genuinely seems to enjoy helping them”

Cavalry Scout 2009-Present

U.S. Army National Guard - Baltimore, MD

Locate and gather intelligence on enemy forces through mounted and dismounted patrols, and perform direct

action missions such as raids, ambushes, and demolition operations

Operate and maintain advanced weapons, communications, surveillance, and navigation equipment

Perform rescue, recovery, and support operations in response to national emergencies and natural disasters

Received the Maryland State Accommodation Reward and a personal letter of thanks from the Governor for

outstanding performance in support of the 2010 snow storm

EDUCATION

Student - University of Maryland - Pursuing Bachelors Degree in Business Management

High School Diploma, Damascus High School - Baltimore, MD (2007)

Edgar Reyes