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Fillable Printable Customer Service Resume Skills

Fillable Printable Customer Service Resume Skills

Customer Service Resume Skills

Customer Service Resume Skills

UTSA College of Business, Center for Student Professional Development
Recommended Resume Template for Undergraduates
FIRST AND LAST NAME
Local Address, City, State, Zip Code (optional)
Phone Number Email Address
(Your LinkedIn Profile page) https://www.linkedin.com/profile/view
CAREER OBJECTIVE
Seeking an entry-level position in ... (This is a short statement that is specific to the position you are seeking)
SUMMARY OF QUALIFICATIONS (List 3-5 phrases indicating your skills and strengths that relate to job description)
Excellent communication skills, highly proficient in developing sales presentations
….
….
EDUCATION (Do not include your High School Education)***NOTE: Do Not List Classes You Intend to Take
The University of Texas at San Antonio
Bachelor of Business Administration in (indicate your major) Expected Graduation: Spring 2016
Cumulative GPA: 3.39 Major GPA: 3.88 (Do not round up on GPA and only list it if is greater than 3.0)
Relevant Coursework ( List courses relevant to your major or job posting ) **NOTE: Only list completed and/or currently enrolled courses
Organizational Communication
Intermediate Accounting II (currently enrolled)
Aggregate Economic Analysis
International Marketing (currently enrolled)
Immersion program (or Study Abroad) – Kyoto University of Foreign Studies, Japan Summer 2015
Northwest Vista College, San Antonio, TX
Associate of Arts, Concentration in Business Administration May 2013
EXPERIENCE (use bulleted phrases using action verbs to highlight achievements)
Management Trainee Intern – Enterprise Holdings, San Antonio, TX August 2015 – Present
Employee of the Month for December 2015
Generate positive results by streamlining business processes and reducing errors by …%
Increase customer retention by …% by providing on excellent customer service
Prepare daily and weekly sales projections utilizing Microsoft Excel
Assistant Manager – Starbucks Coffee, San Antonio, TX June 2012 – July 2015
Supervised and trained 6 new baristas, focusing on their customer service skills
Increased sales by …% each quarter
Coordinated with General Managers to introduce new products and increase sales
ACTIVITIES AND HONORS (i.e. student organizations, volunteer activities, scholarships and academic achievements)
Career Action Program, UTSA – College of Business Spring 2016
Business Student Council, President, UTSA January 2014 – Present
McDermott Scholarship 2013 – 2015
Dean’s List, UTSA 2013 – 2015
ADDITIONAL SKILLS (include computer and language skills and certifications)
Fluent in Spanish; conversational in French
Microsoft Office – Word, Excel, PowerPoint, Outlook and Access
Experienced with C++ and Java
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