Fillable Printable Sample Job Description Template

Sample Job Description Template

SAMPLE: Care Manager Job Description

REQUIREMENTS

Educational/Knowledge Requirements: Relevant experience in care management (e.g.,

group sessions) desired. Ability to interact with physicians and other health care professionals in

a professional manner. Working knowledge of physical health and behavioral health medications.

Proficient in Microsoft Office and Excel.

Licensure/Certification: Valid RN licensure, MSW, or BS level with relevant psychosocial

experience

RESPONSIBILITIES

Work in a manner that supports the mission and vision of the Clinic and performs in accordance

with system-wide competencies and behaviors.

Visit, educate, and serve as a resource to providers on patients who are suffering from mental

disorders

 Dialogues with general medical providers (PCPs) in order to educate them concerning

behavioral health disorders and treatment option availability for the members they serve.

 Serves as a linkage between PCPs and patients’ mental health provider to improve

coordination of services and information flow.

 Provides self-management support

 Provides ongoing phone contact with patients.

 Provides coordination and linkage to general medical services.

 Works with patients’ providers to customize services to best meet members’ needs within the

parameters of available services.

 Coordinates, reviews and maintains daily logs for reporting purposes and for weekly review.

 Meets with patients, primary care and behavioral health providers, and other staff as needed

to develop and coordinate treatment plans; meets with patient family members if needed.

 Interfaces with and refers patients to other supportive services as appropriate

 Attends regular meetings with study staff.

 Utilizes supervision: identifies and reports to PI clinical, utilization and outcomes issues.

Identifies provider issues and recommendations for improvement.

 Participates in CQI activities and provider training, and participates in professional

development activities.

Amy Kilbourne, PhD

SMAHRT Study PI